You may reach us via email at:

or by Phone at: 772-345-6000


No maintenance updates scheduled.

Scanning for Channels

How do I complete a channel scan on a Digital TV with a QAM Tuner?

Please note: All TV manufacturers differ, so menu options, wording and other items may vary. The best way to complete the channel scan is to refer to the TV owner’s manual. If that is unavailable, the following general steps should guide you through the process.

  1. Using your television’s remote control, press the Menu or Settings option.
    Note: a “Smart TV” may have a smart button that must be used to access the settings menu. It will generally have the manufacturer’s logo on it.
  2. Locate Channels or Tuner Set Up option.
  3. Check the menu for an option of Antenna Type or Connection Type followed by either Antenna or Cable.
  4. Make sure that the designated setting is Cable (based on manufacturer, alternate choices may include Digital Cable, CATV or Cable STD)
  5. From the menu, choose Digital Channel Search (based on manufacturer, alternate choices may include Channel Scan, Channel Search or Autoprogram.)
  6. Allow the TV to complete the search. You will see a bar listing how many channels have been found. The process may take up to an hour.
  7. Once complete, confirm the menu prompt, then press an exit or quit option.

Welcome to our online Technical Support.  Some of the most common information people look for are listed to the left.


New Residential Voice Guide:

Residential Subscriber Guide

New to  Blue Stream Fiber? Click on the Welcome Kit Below:welcome-kit-11-18-16-1